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Women and Gender Equality Canada’s funding programs service standards

Women and Gender Equality Canada (WAGE) has established service standards for the timely delivery of the following: acknowledgement of receipt of application forms and payments.

Acknowledgement

Our goal is to acknowledge receipt of your application form within 2 business days.

Performance Results for 2020 to 2021

In fiscal year 2020 to 2021 (April 1, 2020 to March 31, 2021), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:

Program Met service standards
Women's Program 100%
Gender-Based Violence Program (GBVP) 100%
Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) 100%

Performance Results for 2019 to 2020

In fiscal year 2019 to 2020 (April 1, 2019 to March 31, 2020), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:

Program Met service standards
Women's Program 100%
Gender-Based Violence Program (GBVP) 100%
Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) 100%

Performance Results for 2018 to 2019

In fiscal year 2018 to 2019 (April 1, 2018 to March 31, 2019), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:

Program Met service standards
Women's Program 100%
Gender-Based Violence Program (GBVP) 100%

Payments

Our goal is to issue payments within 20 business days of the successful fulfillment of requirements outlined in the funding agreement.

Performance Results for 2020 to 2021

In fiscal year 2020 to 2021 (April 1, 2020 to March 31, 2021), WAGE’s results for payments made within the service standard are as follows:

Program Met service standards
Women's Program 87%
Gender-Based Violence Program (GBVP) 80%
Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) 98%

Performance Results for 2019 to 2020

In fiscal year 2019 to 2020 (April 1, 2019 to March 31, 2020), WAGE’s results for payments made within the service standard are as follows:

Program Met service standards
Women's Program 78%
Gender-Based Violence Program (GBVP) 74%
Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) 87%

Performance Results for 2018 to 2019

In fiscal year 2018 to 2019 (April 1, 2018 to March 31, 2019), WAGE’s results for payments made within the service standard are as follows:

Program Met service standards
Women's Program 75%
Gender-Based Violence Program (GBVP) 88%

Please note that achievement of these service standards is a shared responsibility. Applicants must submit all required documentation in a timely fashion.

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